Tom Hopkins
Change Self for Good
I've been quite busy recently and really should have taken more time to reflect and write, but here we are. I watched this video from...
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Tom Hopkins
Leading with Hope
It's been a couple weeks since I last posted. I took some time away from everything to refocus on wellness and refresh myself. When I...
Tom Hopkins
Creating a Constancy of Purpose
This week I start another step of my own journey. My manager has received a great opportunity to take a temporary assignment with our...
Tom Hopkins
Think, Lead, Work Differently
I have been reflecting once again on the myriad of changes that have been happening with the journey of learning I've been on recently....
Tom Hopkins
Coaching for Learning
I have been reflecting the past few months about this idea of Coaching as a way of leadership. I have been reading books and articles...
Tom Hopkins
Being a More Human Leader
In the past two weeks I have been able to reflect more on the idea of how Lean makes us more human. The pillar of Respect can change how...
Tom Hopkins
What motivates you?
I have been working with a small team in Atlanta, GA the past couple weeks and used a lot of the skills learned from our Operational...
Tom Hopkins
Variation caused by this is the hardest to control
I witnessed this concept happen this past week as I worked with the team with their Gemba Walks. We walked and learned more about one of...
Tom Hopkins
Learning to be Kick-ass for the Customer
I want my customers to have a kick-ass experience. When I look at my company's customer scores on Google or Yelp, I see 1, maybe 2 star...
Tom Hopkins
Support Others and Create New Sparks
So it's been a few weeks since I last shared my thoughts. I am currently in Los Angeles, CA helping out one of our sites during our Peak...
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